Field Notes: Stories of AI Quietly Preventing Big Problems
An AI reconciler learned typical timing patterns and flagged a late batch that looked legitimate. The delay masked a duplicate submission that would have triggered downstream chargebacks. The alert prompted a pause, a fix, and a same-day recovery without customer impact.
Field Notes: Stories of AI Quietly Preventing Big Problems
A subtle transliteration mismatch slipped past manual checks. AI suggested alternative spellings and linked a watchlist entry from a different script. The enhanced review prevented an account opening that would have triggered sanctions exposure and a lengthy, expensive remediation program.
Field Notes: Stories of AI Quietly Preventing Big Problems
A trader typed an extra zero under pressure. The system compared the order to historical ranges, peer behavior, and realized volatility, then requested a one-click confirmation. That tiny moment of friction saved millions and an uncomfortable call to the risk committee.